In this podcast, Ken Camp speaks to Alan Honor, Business Development Executive for Business Systems in the Systems and Technology group at IBM, about his perspective on what the term unified communications means and how unified communications and collaboration tools can help companies grow their business. Alan also addresses differentiators that clearly distinguish IBM from other industry solution providers. Alan addresses these issues from the perspectives of the software, hardware and services teams within IBM.

Topics in this discussion include:

• The definition of unified communications
• How a powerful unified communications tool can help grow business
• Examples of hardware, software, and services that deliver real benefit
• The importance of moving towards a UC solution now

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